Appointments can be made Monday through Friday, between 8:00 am and 5:00 pm.; extended hours are also offered and vary according to need.
We strive to stay on time to limit the amount of time you are required to wait. Due to the nature of endocrine issues, circumstances may arise where we may need to spend more time with a patient than planned.
Please know that this same standard of care is extended to you. Please be understanding if you have to wait.
You can help us stay on time by doing the following:
For each of your appointments, please bring insurance information and a list of your current medications, specifically any that are not prescribed by this office. For your new-patient visit, please also ensure that our office has a referral from your primary care physician (if applicable), and that we have copies of previous medical records.
Failure to comply with the above guidelines may require us to reschedule your appointment.
In the event that you find that you are unable to make your appointment, please call at least 24 hours in advance to change or cancel so that we may make that appointment available to other patients who are in need of care.
Patients who do not cancel within this time period are considered “no-shows” and may be subject to a $45 cancellation fee.
Patients with excessive no-shows will be placed on “standby only” status.
We have an automated reminder system that will automatically remind you of your appointment through any or all of the following:
By default, automated calls are made in the evening hours at least two days ahead of your appointment. Be sure to update your preferences for reminders with a receptionist when you are in the office.