Contact Us

Rocky Mountain Diabetes Center

Both Offices

Phone: 208-523-1122

Fax: 208-523-2582

Hours

Monday – Friday: 8:00am – 5:00pm

Idaho Falls Office

3910 Washington Parkway, Idaho Falls, ID 83404

Pocatello Office

444 Hospital Way, Building 100, Suite 112, Pocatello, ID 83201

Appointments

To make an appointment with a physician, physician assistant, educator, or for laboratory testing at the Center, please call 208-523-1122 during regular office hours. If you have an urgent need, you will need to speak with a nurse, who will assess the urgency of your need and recommend when to make an appointment.

For emergencies, always call 911 (or your local emergency response system if different).

Urgent Care

For urgent needs outside of our regular office hours, you may call us at 208-523-1122. You will be greeted with a message that will guide you through what to do, based on your situation. Because endocrine issues can be very complicated and can affect other areas of your health, you may also want to come in for non-endocrine related urgent care issues such as a cold or injury. We have appointment spots available most days for urgent care issues.

Prescription Refills

Please call your pharmacy for prescription refills. Typically, if you maintain a regular appointment schedule with us, your prescriptions will be on file with the pharmacy, and they will be able to refill them. Where authorization is needed, the pharmacist will contact our office.

Laboratory Results

Laboratory results are available on the patient portal. In addition, laboratory results are sent to patients in "Lab Letters," and typically, you do not need to call us for lab results. The Lab Letters include test results and helpful information regarding the results. Also, the letters indicate if any follow-up action is required of you. We are alerted when lab results are not normal, and the physicians determine the needed follow-up action. Typically, when this occurs, our office will call you and inform you of what needs to be done (such as change to a medication and/or dosage), or the physician will indicate in the Lab Letter that you need to call us.

Laboratory worker with blood vile at Rocky Mountain Diabetes Center in Idaho Falls and Pocatello.